Refund Policy

This Refund Policy outlines the conditions under which refunds may be granted for
services purchased through our website khatabahitaxpert.com.

1. Eligibility for Refund
   We offer a 100% refund of professional service fees paid to us, subject to the conditions
   mentioned below.
   Refunds are applicable only for the professional service charges collected by us and do
   not apply to taxes, government fees, or third‑party charges.
2. Non‑Refundable Charges
   The following amounts are strictly non‑refundable under any circumstances:

• Government filing fees
• Statutory charges paid to government departments
• GST or other applicable taxes
• Payment gateway charges
• Stamp duty or registration charges
• Any third‑party service costs
  These amounts are paid directly to government authorities or external agencies and
  cannot be recovered.

1. Refund Request Timeline
   A refund request must be submitted within 7 days of placing the order, provided that:

• The service work has not yet been substantially initiated, and
• No filing or submission has been made with any government authority.
  Once a service has been initiated, processed, or filed, refunds may not be available.

1. Cases Where Refund May Not Be Granted
   Refunds will not be granted in the following situations:

• Incorrect information or documents provided by the client.
• Delay in response or non‑cooperation from the client.
• Change of mind after service initiation.
• Government rejection due to incomplete or inaccurate information supplied by the
  client.
• Service already delivered or completed.

1. Processing of Refunds
   Once a refund request is approved:

• Refund will be processed within 7–10 working days.
• Refund will be issued through the original payment method used during the transaction.
• Only professional service fees (excluding GST and other taxes/fees) will be refunded.

1. Cancellation by Company
   We reserve the right to cancel an order if:

• Required documentation is not provided,
• Compliance requirements are not fulfilled, or
• The service requested is not legally permissible.
  In such cases, professional service fees may be refunded after deduction of administrative
  costs, if applicable.

7. Refund Request Process
   To request a refund, please contact us with the following details:

• Name
• PAN no. ID
• Service Purchased
• Reason for Refund
  Email your request to: support@khatabahitaxpert.com
  Whatsapp also

7. Policy Updates
   We reserve the right to update or modify this Refund Policy at any time without prior
   notice. Changes will be updated on our website.
8. Contact Information
   Khatabahi Taxpert Solution Private Limited
   Website: https://khatabahitaxpert.com
   Email: support@khatabahitaxpert.com